Strategic Communication

Active Listening: 5 Ways to Listen Better

By Melissa Eisler |

The simple act of listening – real, active listening without judgment or advice-giving – can be life changing. Yet most people only retain 25% of what they hear. Learn how to practice active listening to connect better with those around you.

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Respond Vs. React: How to Keep Your Cool in Times of Stress

By Melissa Eisler |

Would you rather be the type of person who creates ease or stress around you? Follow this trick to help you respond vs. react in stressful situations and in moments where you’re triggered – so you can invite a healthier outcome for everyone involved.

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Video: The 3 Components of Building Trust

By Melissa Eisler |

When trust is broken – internally in the workplace, with customers, or in relationships – it is far more difficult to get results and build deeper connections. You end up in an ineffective loop that leads nowhere. And sometimes – you don’t even know why trust was broken in the…

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Video: How Does Your Body Language Shape You?

By Melissa Eisler |

In this Ted Talk, Amy Cuddy reveals that simple changes to body language can not only change how other people think and feel about us, but also how we feel about ourselves. Find out how to gain confidence and lower stress with just two minutes in a power pose.

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Language Overhaul: Transform Your Shoulds Into Wants

By Melissa Eisler |

Shoulds feels heavy, like an obligation. They imply something that you look forward to being over. Here’s how to use more positive language to infuse some positivity and motivation into your to-dos.

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How to Say No with Grace and Diplomacy

By Melissa Eisler |

Saying no is an important skill to learn to make sure you’re focused on your priorities in life. Here are four steps on how to say no that won’t offend the person who’s requesting your time or attention.

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Why You Should Add the Word “NO” to Your Vocabulary

By Melissa Eisler |

No one has enough time to do all of the things they love to do, so life becomes about prioritizing the most important to-dos. If you end up saying YES to everything, you won’t have time for the things that you most value.

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The Art of Mindful Listening

By Melissa Eisler |

There is a distinct difference between hearing and listening. Learn the difference, and follow these steps to turn mindful listening into a practice.

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